Travel Agency CRM (Customer Relationship Management) is a software system that is specifically designed for travel agencies to manage their customer interactions, bookings, and other related operations in a more organized and efficient way. The software helps travel agents keep track of customer information, preferences, booking history, and other important details that can help them provide better customer service and ultimately increase their revenue.
Travel Agency CRM systems typically offer a range of features, including lead management, contact management, sales automation, reporting, and analytics. These features help travel agents streamline their operations, automate their workflows, and improve their customer experience.
With a travel agency CRM, travel agents can easily manage their bookings, communicate with customers, and create personalized itineraries based on their preferences. The software also allows agents to track and analyze customer data to identify trends and opportunities for improvement.
Overall, Travel Agency CRM is a powerful tool that can help travel agencies increase their efficiency, improve their customer experience, and grow their business.
Give every enquiry your best shot, convert more – centralise, manage, streamline, collaborate and track your enquiries.
Easily quote with our flexible package builder. Add travel components like flight, hotel, car hire, transfers, activities and many more.
Impress your clients with amazing looking itineraries. Our easy to use itinerary builder produces tailored travel plans that look stunning on paper and screen.
Keep your finger on the pulse with automated notifications that let you know when you are assigned an enquiry, follow up actions, payment reminders and more.
Smart customer profiling enables a 360 view of your customers. Travel CRM delivered a single place for viewing all your customer history and communication.
Turn data into knowledge, knowledge into intelligence. Drive smart actions, optimise and grow your business.